🔒 Data Protection Policy

dess77's Privacy Policy

Your personal information is completely safe with us — here we explain in detail how we collect, use, and protect your data.

Last Updated: January 2026  |  Effective Date: January 2026
1

Introduction and Scope

dess77 ("we", "our", or "platform") operates a trusted online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use the dess77 website, create an account, or use our services, how we use that information, and the circumstances under which it may be shared with third parties.

This Policy applies to the dess77 website (https://dess77.cam) and all associated services. By using our website or registering an account, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

Our services are intended for users aged 21 and above only. We do not knowingly collect personal information from minors.

2

What Information We Collect

Information You Provide Directly

When you create an account, verify your identity, or contact us, the following information may be collected:

  • Full name and date of birth
  • Email address
  • Mobile number
  • bKash, Nagad, Rocket, or Upay mobile wallet details (for processing transactions)
  • Documents submitted for identity verification (where applicable)
  • Contact information provided via live chat or email

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and browsing duration
  • Referral URL (the source from which you arrived at our site)
  • Information from cookies and similar tracking technologies

Gaming and Transaction Information

As part of managing gaming activity on our platform, the following information is recorded:

  • Deposit and withdrawal history
  • Betting and gaming history
  • Bonus claims and wagering activity
  • Account balance and transaction records

Identity Verification Information (KYC)

To ensure responsible gaming and prevent money laundering, in certain cases the following information may be requested as part of the Know Your Customer (KYC) process:

  • Copy of national identity card or passport
  • Proof of address document
  • Document verifying ownership of payment method
3

Purpose of Information Use

dess77 uses collected information only for the following legitimate purposes:

Account Management

To create accounts, complete verification, and ensure secure login.

Payment Processing

To securely complete deposit and withdrawal transactions.

Customer Support

To provide effective support via live chat and email.

Fraud Prevention

To detect suspicious activity and keep accounts secure.

Service Improvement

To analyze user experience and improve the platform.

Bonuses and Promotions

To inform you about relevant offers and bonuses.

4

Cookies and Tracking Technologies

The dess77 website uses cookies and similar technologies that improve your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies

  • Essential Cookies: These are necessary to maintain login sessions and security. Disabling them will prevent the website from functioning properly.
  • Functional Cookies: Used to remember your preferences such as language selection.
  • Analytical Cookies: Used to analyze website usage and improve services.
  • Marketing Cookies: May be used to display relevant advertisements and offers.

You can disable non-essential cookies by changing your browser settings. However, this may limit some convenient features.

5

Information Sharing and Disclosure

dess77 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Payment Processors

Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay.

Technology Service Providers

With trusted technology partners providing security, hosting, and analytics services, who operate under strict confidentiality agreements.

Legal Requirements

To comply with court orders, lawful requests from law enforcement agencies, or other legal obligations.

Fraud Prevention

With relevant authorities to prevent cybercrime, money laundering, or fraudulent activity.

6

Data Security Measures

dess77 applies industry-standard security technologies and processes to keep your personal and financial information secure. The security measures in place on our platform include:

  • SSL Encryption: All information transmitted between your browser and our servers is encrypted using SSL/TLS technology, keeping data protected from unauthorized access.
  • Secure Server Infrastructure: Our data is stored in secure data centers accessible only to authorized personnel.
  • Access Controls: Your information can only be accessed by staff who need it for their work and who are bound by strict confidentiality agreements.
  • Regular Security Reviews: Our systems are kept up to date through regular security testing.
  • Firewalls and Intrusion Detection: Systems are in place to automatically detect and prevent suspicious activity.

While we are committed to ensuring the highest level of security, no data transmission over the internet or electronic storage can guarantee complete security. We therefore ask you to use a strong password and not to share your account details with anyone.

7

Data Retention Period

dess77 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or as required by legal obligations.

  • Active Accounts: All necessary information is retained for as long as the account remains active.
  • Closed Accounts: Even after an account is closed, certain information may need to be retained for a specified period due to legal and regulatory requirements.
  • Transaction Records: Financial transaction records are retained in accordance with regulatory requirements.
  • Unnecessary Data: Once no longer needed, personal information is securely deleted or anonymized.
8

Your Rights and Controls

You have the following rights regarding your personal information. Contact us to exercise these rights:

Right to Access Information

You may request to know what information we hold about you.

Right to Correct Information

You may request correction of inaccurate or incomplete information.

Right to Delete Information

You may request deletion of your information in certain circumstances.

Right to Restrict Processing

In some circumstances you may request that processing of your information be restricted.

Right to Object

You may object to the use of your information for marketing purposes.

Data Portability

You may request a copy of the information we hold about you.

To exercise the above rights please email us at: [email protected] — or contact our 24/7 live chat support. We will process your request as quickly as possible.

9

Third-Party Services

To operate our services, dess77 may use certain trusted third-party services such as payment gateways, game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others), and technology service providers. These third parties follow their own privacy policies. We select these services carefully and our agreements with them include data protection terms.

If you visit an external website through our platform, the privacy policy of that website will apply. dess77 is not responsible for the privacy practices of third-party websites.

10

Policy Changes and Updates

dess77 may update this Privacy Policy from time to time — due to changes in services, legal requirements, or security improvements. For any significant changes we will notify you in the following ways:

  • Through a notice published on the website
  • By sending a notification to your registered email address
  • By informing you directly through live chat

Continued use of our services after an updated policy is published will be considered acceptance of the new policy. The "Last Updated" date shown at the top of this page indicates the date of the most recent change. You are advised to review the policy regularly.

11

Contact and Complaints Resolution

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our dedicated support team is ready to resolve your issues in Bengali.

Contact by Email

[email protected]

For privacy-related requests, write "Privacy Request" in the subject line.

Live Chat

24/7 Support — in Bengali

Use our live chat for immediate assistance.

We will process and work to resolve all your requests as quickly as possible. Your privacy is very important to us and dess77 is always committed to keeping your information secure.

Log in securely at dess77

Your information is protected by SSL encryption. Enjoy your gaming experience today on a safe and reliable platform.